1. Home

Supplier Quality Management

Supplier Quality Management is a systematic approach for evaluating and monitoring supplier performance to meet quality standards and support continuous improvement.

What is Supplier Quality Management?

Supplier Quality Management is a systematic approach to evaluating and ensuring the quality of goods and services provided by suppliers. This process involves setting clear quality requirements and criteria that suppliers must meet and then regularly assessing their performance against these benchmarks. By doing so, manufacturers can identify areas where suppliers excel and where improvements are needed, fostering a culture of continuous improvement.

In addition to performance evaluations, Supplier Quality Management includes monitoring and documenting any quality issues that arise. This helps maintain a transparent and effective communication channel with suppliers, promptly address problems and reduce product failure risk. Overall, this approach not only enhances the reliability of the supply chain but also supports the strategic goal of delivering high-quality products to end customers.

Related products: Opcenter X Quality | Teamcenter Quality & Compliance

Worker on a plant floor looking at papers on a clipboard. The image represents the topic of supplier quality management.

Benefits of Supplier Quality Management

Understanding the benefits of Supplier Quality Management can help organizations optimize their supply chain to consistently deliver high-quality products. 

Support regulatory compliance

Verify that suppliers consistently meet established quality standards and regulatory requirements, thereby reducing the risk of non-compliance and potential issues related to supplier deliveries.

Enhance product quality

Promptly address any supplier-related issues to improve final product quality by using high-quality raw materials, parts and components.

Boost continuous improvement

Encourage ongoing improvement in supplier processes and quality through regular assessments and feedback, driving innovation and excellence in supplier performance.

Integrate supplier quality into your quality plan

A systematic approach to Supplier Quality Management enables manufacturers to effectively manage and optimize their quality processes, monitoring that supplied goods consistently meet high standards.

Implement detailed supplier assessments
Leverage audit and assessment capabilities to manage specific checklists with a related rating system to gain an understanding of a supplier's capabilities.

Improve the planning of incoming goods inspections
Identify and clarify supplier roles and expectations, then track and document conformance to these requirements.

Manage supplier-related quality issues
Track and record any quality issues related to a supplier, supporting continual monitoring of supplier performance and reducing risks associated with product failures.

Communicate via Supplier Quality Hub
Streamline collaboration and communications with suppliers through a supplier quality hub. Collaborate seamlessly with your team and suppliers, ensuring clear communication and reducing delays. Share and review documents in real time, keeping everyone on the same page.

A group of coworkers conducting a supplier quality assessment.

Explore related products

View Supplier Quality Management resources

Driving excellence in the supplier part approval proces

In this webinar, we will explore how a closed-loop quality (CLQ) management approach within a smart manufacturing ecosystem can provide the necessary end-to-end visibility for automotive OEMs and suppliers.

Optimizing the automotive part approval process

Download the white paper to discover strategies for navigating part approval process challenges and ensuring quality in the evolving automotive landscape.

Enhancing the supplier part approval process

Discover how an effective supplier quality management strategy is crucial for a successful supply chain.