How Siemens is Protecting Your Data
Siemens Trust Center
The Siemens Digital Industries Software Trust Center is your one-stop resource for policies, compliance, transparency, availability, service, and other information regarding how we protect your data in compliance with global data security standards.
Security
We make security standards our priority. We are committed to ensuring that business and technical users, business partners, customers, and employees can rely on Siemens for implementing industry security standards and certifications.
Data Security
Security is essential for maintaining and protecting privacy, IP, and data protection. At Siemens, we protect what you value – with our holistic approach and leading technological expertise.
General Processes and Controls
Our process for security risk management identifies key assets and risks to our business partners and customers, to guard against loss of confidentiality, integrity, and availability.
Cybersecurity FAQs
Do you have questions about Siemens Cybersecurity? Visit our Cybersecurity FAQs for more information.
Privacy
We know that privacy, security, and protection are essential to Siemens web-based services, our business partners, our customers, and our employees. Data Privacy is an integral part of Siemens’ business activities by acting responsibly. That is why we practice Privacy by Design. It is our priority.
Data Privacy Notice
A key component of data privacy is providing transparency on processing operations. That is why we developed our Data Privacy Notice, which also covers data subject rights and how to exercise your rights.
Data Privacy Processing
Using Siemens software may require your company to trust us in processing your data. If we process personal data, we offer customers a secure data processing agreement, the “Siemens Data Privacy Terms (DPT).”
Privacy by Design
Legality, transparency, informational self-determination, data economy and security are designed into all our products and services. It is essential that personal data is respected and used only for legitimate purposes.
Data Privacy FAQs
Do you have additional questions about privacy at Siemens? View our Data Privacy FAQs for more information.
Requests & Concerns
Requests or concerns from data subjects can be channeled through the Siemens Data Privacy Organization by Contacting Us.
EU-based Processing of Support Cases
Using a special feature in the support case creation form in Support Center, users can flag any new case to request that the handling of that case and related files be limited to the territory of EU, UK, Switzerland and Israel.
Service Availability
Siemens is committed to the highest standards of availability, because we know our business partners and customers expect continuous reliability and productivity provided by our software products, services, and resilient platforms.
Status
We have just launched our Service Status Dashboard, which provides you with real-time information about the availability and uptime of our services.
Cloud SLA
The Siemens Cloud Service Level Agreement provides complete transparency for each Service Level offered for subscription. For more information about our Levels of Service, visit our Siemens Cloud SLA terms.
Cloud Security Alliance
Siemens supports the Cloud Security Alliance, the leading global organization dedicated to best practices for secure cloud computing. The CSA Trustmark affirms our alignment with CSA best practices.
Compliance and Export Control
At Siemens, we believe it is our responsibility to be in full compliance with the best practices of the leading international data protection organizations.
Compliance at Siemens
Our vision for compliance is to be fully aligned with leading global standards in data protection. These include the GDPR, ISO 27001, Cloud Security Alliance (CSA), and Center for Internet Security (CIS).
Export Control
Siemens complies with all applicable export and re-export controls, embargoes, and economic trade sanctions laws and regulations, including those of the US and the EU. For questions, Contact Us.
System Standards
At Siemens, we have processes and controls in place to meet several security certificates and compliances. Visit our System Certificates page for more details.