Created in the 1980s by Motorola engineer Bill Smith, Six Sigma derives its name from standard deviation (typically represented by the Greek letter sigma, σ). The goal of Six Sigma initiatives is to reduce variation to the point that defects are counted in the parts per million.
Six Sigma in manufacturing is often closely associated with lean manufacturing. Lean manufacturing and Six Sigma initiatives both seek to improve quality and efficiency by eliminating manufacturing defects and waste.
The approach taken in Six Sigma manufacturing differs from that taken in lean manufacturing. Lean manufacturing uses a five-step process to create continuous improvement:
- Identify value
- Create a value stream map
- Generate a process flow
- Establish “pull” (create an on-demand process)
- Continuously improve and perfect
Six Sigma in manufacturing focuses on eliminating variation, which results in reduced costs and greater customer satisfaction. The starting point with Six Sigma is the customer’s experience, and the methodology is data-driven.
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