Siemens
Universal Customer Agreement (UCA)
Access your preferred language of the terms and conditions below.
You can find previous and retired versions here.
All PDFs are version 1.2, applicable beginning October 15, 2024.
Related Terms
See terms and conditions related to the UCA.
Data Privacy Terms
Learn about our commitment to protect personal information and our technical and organizational measures.
Acceptable Use Policy
As a safeguard for all our customers and users that enjoy our cloud services, the Acceptable Use Policy sets forth basic rules applicable to the use of any cloud services of Siemens Digital Industries Software.
Supplemental Terms
The Supplemental Terms set out the license models, applicable maintenance and support terms and other portfolio-related or use case-specific terms. Supplemental terms are identified on the order form by unique alphanumeric codes.
Maintenance Terms for Software and Hardware
Learn about our maintenance and support service for on-premises software and our hardware products.
Cloud Support and SLA Framework
Learn about our support commitment and service level agreement for our cloud services.